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  • General

    General FAQs.

    • How can I swap my current Siren system to a new one?
    • Q. How can I change my password for the app?
    • Q. How can I monitor if my engine is on?
    • Q. Can I connect my MTC to the NMEA 2000 network on my boat?
    • Q. How can I set my current engine hours and maintenance alerts in the app?
    • Q. What is the difference between bilge and high water?
    See more
  • Siren 3 Pro

    • Can I wire my float switch or existing high water indicator to my Siren 3 Pro?
    • Q. How many high water options are there on the Siren 3 Pro?
    • Q. How many Outputs do we have on Siren 3 Pro?
    • Q. Does my Siren 3 Pro require an external GPS?
    • Q. What do the LED lights on my Siren 3 Pro mean?
    • Q. Do I need wifi to communicate with my Siren 3?
    See more
  • MTC

    FAQs regarding the features and capabilities of the Siren Marine MTC.

    • Q. What are the differences in Arming, disarming or setting your unit to Aboard?
    • Q. Does the MTC use my boat's GPS?
    • Q. How can I Check to see if my device needs a firmware update?
    • Q. How can I monitor high water on the MTC using the indicator present on my vessel?
    • Q. How do I set a rule to activate an output?
    • Q. How many sensors can you connect to the MTC?
    See more
  • Accessories

    FAQs regarding Siren Marine accessories.

    • Q. How do I pair my Siren 3 Pro wireless sensors to my Siren 3 Pro?
    • Q. How do I use the Siren Marine skill on my Alexa?
    • Q. How do I add the Siren Marine "skill" on my Alexa?
    • Q. How many hard wired security sensors can be used on the Siren 3 pro?
    • Q. Are the hardwired sensors for my MTC compatible with my Siren 3 Pro?
    • Q. What is required to have my MTC communicate with my fuel/water/waste tank levels?
    See more
  • Installation

    FAQs regarding installation of the Siren Marine MTC and accessories.

    • Q. Does the cellular antenna have to be connected to Siren 3 Pro?
    • Q. I have plugged in my NGT-1 but do not see any data in the app, what do I do?
    • Q. What voltage is SirenSat OffShore compatible with?
    • Q. What do the flashing LED lights on my NGT-1 mean?
    • Q. How do I connect the MTC and NGT1-MTC to my NMEA 2000 Network?
    • Q. Where should I mount the device?
  • Service Plans

    FAQs regarding Siren Marine service plans.

    • I've sold my boat with an existing Siren Marine unit on it- how can the new owner take over the unit?
    • Q. Will Siren Marine devices work anywhere in the world?
    • Q. How strong is US Coverage?
    • Q. Does a Siren Marine Unit require a Service Plan?
    • Q. Do I need to switch service providers?
    • Q. Will the MTC communicate with my cell phone?
  • App Features

    Questions related to features in the app.

    • Q. I am not seeing my events log in my Siren Marine App when one of my sensors are triggered and the sensor tile lights up orange. What should I do?
    • Q. Some engine alerts are not as important to me as others, can I filter some of these out?
    • Q. Why does my engine performance graph only show RPMs and temperature measurements, but not oil pressure?
    • Q. I have multiple engines but am only seeing one engine tile appear in the app, how do I view my additional engines?
    • Q. How long does it take for the SirenSat OffShore to appear in the app after powering it on?
    • Q: What is hysteresis in my geofence settings and how does it affect the geofence alerts?
    See more
    • Contact
    • Accessibility
    • Privacy Policy
    • Return Policy
    • Warranty
    • Dealer Resources
    • Videos
    • Do Not Sell My Personal Information
    Live Support Hours
    Monday-Friday: 8:30 am - 5:00 pm EST
    Saturday: 9:00 am - 12:30 pm EST
    (401) 619 4774
    Toll Free: 855-757-4736 (855-75-SIREN)
    Sunday + all other times: please email support@sirenmarine.com

    Copyright 2022. Siren Marine, LLC. All rights reserved.

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